Search for NIG contacts by trading team or department. Select multiple contacts below to create and download a bespoke contact sheet.

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Survey support team

For queries regarding survey appointments and subsequent risk improvements please email [email protected]

Any policy specific query’s should be directed to one of the trading teams from the above dropdown.

All press enquiries

Email: [email protected]

Agency team

For queries regarding new and existing agency arrangements including Terms of Business Agreements (TOBAs).

Email: [email protected]

Please note all new agency enquiries should include full postal address and contact details.

MID Database Enquiries

For more information on changes to the MID process, please review the Q&As on our RSA Integration – Important Information page.

For policies that started or renewed on or after 2nd September 2024, underwritten by Royal & Sun Alliance Insurance Ltd, please follow the guidance below:

To add or update vehicles on a declaration type policy:

  • Visit our third-party MID portal provider, Motor Data Solutions Ltd (MDS): https://mid2.mds.uk

MID2 Portal Activation Links:

  • Activation emails are sent from [email protected] to the email address provided at policy set up or renewal. Please check your spam/junk folder.

Need a new activation link?

  • Email: [email protected]
  • Include your policy number (starting with NM or NG) in your request.

MID2 portal Help & Support:

For Salary Sacrifice policies please contact your underwriter in the first instance.

Helpline services

Eurolaw commercial legal & UK tax advice

Phone: 0345 878 5024

Counselling service

Phone: 0345 878 5029

Emergency glazing & security assistance

Phone: 0345 878 5455

Health & medical service

Phone: 0345 878 5024

Business emergency assistance

Phone: 0345 878 5024

The DAS employment manual offers comprehensive, up-to-date guidance on rapidly changing employment law. To view it, please visit www.dasinsurance.co.uk/employment-manual

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