Contact us
Search for NIG contacts by trading team or department. Select multiple contacts below to create and download a bespoke contact sheet.
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Trading team
Other contacts
Survey support team
For queries regarding survey appointments and subsequent risk improvements please email [email protected]
Any policy specific query’s should be directed to one of the trading teams from the above dropdown.
All press enquiries
Email: [email protected]
Agency team
For queries regarding new and existing agency arrangements including Terms of Business Agreements (TOBAs).
Email: [email protected]
Please note all new agency enquiries should include full postal address and contact details.
MID Database Enquiries
For more information on changes to the MID process, please review the Q&As on our RSA Integration – Important Information page.
For policies that started or renewed on or after 2nd September 2024, underwritten by Royal & Sun Alliance Insurance Ltd, please follow the guidance below:
To add or update vehicles on a declaration type policy:
- Visit our third-party MID portal provider, Motor Data Solutions Ltd (MDS): https://mid2.mds.uk
MID2 Portal Activation Links:
- Activation emails are sent from [email protected] to the email address provided at policy set up or renewal. Please check your spam/junk folder.
Need a new activation link?
- Email: [email protected]
- Include your policy number (starting with NM or NG) in your request.
MID2 portal Help & Support:
- Visit: Motor Data Solutions - YouTube
- Email: [email protected]
For Salary Sacrifice policies please contact your underwriter in the first instance.
Helpline services
Eurolaw commercial legal & UK tax advice
Phone: 0345 878 5024
Counselling service
Phone: 0345 878 5029
Emergency glazing & security assistance
Phone: 0345 878 5455
Health & medical service
Phone: 0345 878 5024
Business emergency assistance
Phone: 0345 878 5024
The DAS employment manual offers comprehensive, up-to-date guidance on rapidly changing employment law. To view it, please visit www.dasinsurance.co.uk/employment-manual
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