In the News

Treating vulnerable customers fairly

Anyone can find themselves in a vulnerable position at any time. In the insurance industry, we have a responsibility to ensure all customers are treated fairly and that anyone considered vulnerable is supported in the right way.

Broker Service Survey

We are proud to have achieved a 4-star rating in the 2021/22 Insurance Times Broker Service Survey.

Ukraine Crisis – Important Policy Statements

We want to keep you up to date so that you can respond to your clients’ queries relating to the Ukraine crisis and reassure policyholders that wish to support the Government’s Homes for Ukraine Scheme or transport humanitarian aid to the Ukraine border. We hope you find the below helpful and it provides the clarity you need.

It’s your time to be heard – 2022 eTrade Survey is open

It’s time to have your say. The Insurance Times 2022 eTrade Survey is open. If you can spare a moment of your time to share your experiences of trading with NIG digitally in this year’s eTrade Survey, it would mean a great deal to us.

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