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Upcoming changes to our windscreen and glass excess for Fleet and Mini Fleet

18 May 2020

In a few months’ time, and when our preferred supplier is offering a full service (following the Covid-19 crisis), we’ll be changing the excess for Fleet and Mini Fleet windscreen and glass replacements.

We’ll be in touch with the details nearer the time, but we wanted to let you know in advance the minimum windscreen excess will increase to £100. This may increase further if your clients do not use our preferred supplier Autoglass.

Before the changes come into effect, we’d like you to encourage your clients to use the market-leading services of Autoglass. We’ve worked closely with them for many years to help keep claims costs down wherever possible, and thereby premiums. Their track record speaks for itself, as their 24/7/365 vehicle glass repair and replacement service helps more than one million motorists each year.

Autoglass: the best in the business

We recommend our customers use Autoglass, the UK’s leading glass repair and replacement company, for five reasons:

  1. They use only high-quality glass, as good as the original.
  2. Their guarantee lasts as long as your client owns the vehicle.
  3. They have expert fitters nationwide.
  4. All their work provides complete calibration to manufacturers’ required standards.
  5. They bill NIG directly, so one less thing your client needs to think about.

If your client has a windscreen claim, they can contact Autoglass on 0800 363 636 or visit our own claims contact page https://www.nig.com/claims which highlights all the other methods of reporting motor claims to NIG.

Repair first, replace second

Autoglass always tries to repair windscreens, where possible – it’s cheaper and better for the environment. It’s also simpler and quicker to do. In fact, we’ve worked with Autoglass for many years to streamline our processes, so your clients get their fleet vehicles back on the road sooner.

Why the change?

New technology such as advanced driving assistance systems (ADAS) is making windscreens more expensive. These systems, often found behind windscreens or integrated into them, rely on sensors to prevent accidents.

Even slight damage often means these parts need replacing rather than repairing. Plus, they can cost up to twice as much as traditional old-model windscreens. Including parts and labour, replacing a windscreen can cost up to £2,000. Car safety organisation Thatcham Research, states the cost of replacing a windscreen on a Ford Focus is 123% higher if it’s fitted with ADAS. For a Volkswagen Golf, the hike is 78% [i].

So please encourage your clients to use Autoglass to ensure they receive market-leading services and keep their excess as low as possible.

Want to know more?

We’ll be in touch soon to let you know the details. Until then, if you have any questions about motor fleet windscreen excess, speak to your usual NIG contact.

[i] https://www.whatcar.com/news/car-safety-technology-how-its-sending-repair-prices-soaring/n16652