Claim online
Emails
Post
PhoneAre businesses ready for AI?
Read more
Submit your claim for RSA
If your policy reference doesn’t contain the prefix NM or NG followed by numbers, click here to go back and select option 2.
Property claims: Claims under co-insurance policies cannot be submitted online. Please call or email us to make your claim.
Motor claims: If you’re the policyholder (for example, a fleet manager) you can make a claim online. If you’re a driver, you cannot yet make or track a claim online (this feature is coming soon). Please use the contact information below to get in touch with our specialist claims team who will assist with your claim.
Windscreen repair: Please note the preferred Windscreen Supplier for migrated RSA claims is Autoglass only.
Emails
To notify us of a new Commercial Motor claim:
new.motorclaimsnig@uk.rsagroup.com
To enquire about an existing Commercial Motor claim:
Post
RSAMotor Claims
PO Box 256, Wymondham
NR18 9DQ
Phone
Monday to Friday
9am – 5pm (excl. bank holidays)
To notify us of a new Commercial Motor claim:
0330 041 3774
To enquire about an existing Commercial Motor claim:
0330 041 3774
Emergency Windscreen Repair:
0800 783 4695
Emergency Out Of Hours Assistance:
0330 102 4203
Emails
To make a new claim, or to enquire about an existing Commercial Property claim:
Post
RSAProperty Claims
PO Box 256, Wymondham
NR18 9DQ
Phone
Monday to Friday
9am – 5pm (excl. bank holidays)
Property claims
0330 041 3777
Post
RSALiability Claims
PO Box 256, Wymondham
NR18 9DQ
Phone
Monday to Friday
9am – 5pm (excl. bank holidays)
Liability EL & PL Claims:
0330 041 3778
Liability Third Party Liability Damage & Products (TPPD) Claims:
0330 102 4257