05 September 2017
At NIG we're committed to handling claims in as efficient a manner as possible and following a recent review we have made some changes to our commercial claims team.
Motor BI Claims Goes National
Motor Bodily Injury claims are currently handled by three teams operating out of our Birmingham office.
Moving forward these claims will be handled by six teams spread nationally.
Two will remain in Birmingham. Two teams are being established in Bromley, one team in Leeds, and one team Manchester.
Increasing the number of staff who are available to handle motor bodily injury claims will improve the efficiency to deal with market changes, while ensuring that service levels remain consistently high.
The email address for Motor BI Claims will remain as it currently is -- firstname.lastname@example.org.
The telephone number for each Motor BI claim will be the contact number of the individual handler who is dealing with the specific claim.
You will be notified by telephone once the claim has been reviewed.
If you have any queries please contact your Claims Relationship Manager or usual claims contact.