Online claims – now faster and simpler

We have been working hard to optimise online claim forms to allow us to route claims faster, reserve more accurately and prioritise severe claims.

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Apprenticeships bring their rewards

Celebrating the one-year anniversary of our six risk control surveyor higher
apprentices!

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Sonya Bryson’s 2022 end of year message

2022 is almost over and we are all reflecting on what a year it has been. Sonya Bryson shares her thoughts on this year and what is ahead in 2023.

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Experience easier quotes for Professional Indemnity extensions

We’ve made key changes to make the process even more straightforward for you.

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How we’re using data to improve our risk pricing and underwriting decisions

Using data can help us improve the speed and accuracy of our underwriting decisions. Learn more about the changes we’ve introduced and how they can benefit you.

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The National Trading Centre: What our clients think

See what our broker partners really think about working with the National Trading Centre.

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Do your clients have the right cover for Jubilee Events?

With Jubilee celebrations around the corner, find out how we can help ensure your clients have the right protection in place.

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Treating vulnerable customers fairly

Anyone can find themselves in a vulnerable position at any time. In the insurance industry, we have a responsibility to ensure all customers are treated fairly and that anyone considered vulnerable is supported in the right way.

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Broker Service Survey

We are proud to have achieved a 4-star rating in the 2021/22 Insurance Times Broker Service Survey.

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Mini Fleet Enhancements

Take a look at some of the improvements we’ve made to our Mini Fleet eProduct. It has been enhanced with increased cover limits and improved wording. Available from 1st February 2022.

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