Our festive opening hours
Regional trading, National Trading Centre and eTrade Centre
Our normal opening hours apply outside of these dates.
| Tuesday 24th December 2024 – Christmas Eve | 09:00 to 12:00 |
| Wednesday 25th December 2024 – Christmas Day | Closed |
| Thursday 26th December 2024 – Boxing Day | Closed |
| Wednesday 1st January 2025 – New Year’s Day | Closed |
Claims
Our normal opening hours apply outside of these dates.
| Tuesday 24th December 2024 – Christmas Eve | 09:00 to 16:00 |
| Wednesday 25th December 2024 – Christmas Day | Closed |
| Thursday 26th December 2024 – Boxing Day | Closed |
| Tuesday 31st December 2024 – New Year’s Eve | 09:00 to 16:00 |
| Wednesday 1st January 2025 – New Year’s Day | Closed |
For new emergency claims please refer to the claim’s contact page on NIG.com via nig.com/contact-us/
For non-emergency claims you can claim online via nig.com/claims/ – these claims will be reviewed the next working day and actioned thereafter.